The Lessor for compensation for a certain period of time (or until the moment when the Lessor has taken it back into his possession in accordance with the requirements of Clause 4 of this Agreement) - hands over, and the Lessee accepts the Car for use. If the Driver does not return the Car at the place and time specified in the Rental Agreement, the Lessor calculates a fee for extending the rental period (or for additional days) and a fee for each selected position (service, additional equipment, etc.) for each day of delay.
Along with the Car, the documents related to the operation of the Car and/or its copy and basic equipment are handed over to the Lessee, as well as, if chosen by the Lessee, additional equipment approved in the online reservation system.
The car may only be driven by the Lessee who is at least 21 years old and who has a valid driver's license issued no earlier than 2 years ago from the time of booking the Car, and/or the Lessee's authorized person, or an additional driver who is at least 21 years old old and who has a valid driver's license issued no earlier than 2 years ago from the time of booking the Car. The lessee is fully responsible for the actual actions of his authorized person or additional manager, so that all provisions of this Lease Agreement are observed and fulfilled. The Lessee shall assume full responsibility towards the Lessor in the event that as a result of conscious or unconscious actions of the Lessee's authorized person or an additional driver, the Lessor has suffered or will suffer losses, or as a result of their actions, the provisions of this Agreement cannot be fulfilled. At the time of receiving the car, the Lessee or his authorized person will present his passport or ID card and driver's license to the Lessor for comparison, the data of which must match the information filled in the original reservation form.
The Renter agrees that he has received the Car with a clean body and interior, a filled fuel tank according to the amount fixed at the time of handing over the Car to the Renter, in perfect technical condition, without any damage, or (if any) in accordance with the Act of acceptance and transfer of the Car. The Lessee undertakes to return the Car to the Lessor at the specified time and place with a clean body and interior, a filled fuel tank in accordance with the amount fixed at the time of handing over the Car to the Lessee, in perfect technical condition, without any damage, or (if any) in accordance with the Car Acceptance - Transfer Act . The Lessee undertakes to keep the Car in 24-hour guarded parking spaces or in a closed area between 10:00 p.m. and 8:00 a.m. When operating the Car, the Lessee is responsible for using the correct fuel that meets certain standards. Fuel used during the rental period is not included in the rental fee.
The Lessee agrees to use the Car in accordance with the provisions of this Lease Agreement and to pay the Lessor the agreed rental fee, security deposit, fee for exceeding the mileage specified in the Agreement, as well as compensate for damages, in accordance with Clause 10 of this Lease Agreement, in the event that the Lessee knowingly or unknowingly actions of the Lessor will have caused them, or as a result of the Lessee's actual actions, the provisions of this Agreement will not be fulfilled. The lessee will pay administrative fines for road traffic violations in accordance with the law, if such are applied during the Car rental period.
The car is covered by a compulsory insurance policy for owners of land vehicles (OCTA). The car is insured against damage (CASCO) with a certain Lessee's deductible - XX.XX EUR (one thousand two hundred euros and zero cents), as well as against theft of the Car or its parts and the loss of the Car (CASCO) with a certain Lessee's deductible - 15% (fifteen percent) of the vehicle insurance amount. The renter can reduce the mentioned amount of responsibility/deductible against damages to EUR 0.00 by paying an additional amount in the online reservation system, according to the selected rental time period. The Lessee must immediately, but no later than within 12 (twelve) hours, inform the Lessor about the insurance event, if it has occurred. In case of theft of the car, the Lessee must present/return to the Lessor the Car keys, the alarm panel and the technical passport of the Car. For the theft, robbery, embezzlement or misappropriation of the Car, as well as damage to the Car, which occurred as a result of the Lessee's conscious or unconscious actions (including exceeding the permitted driving speed), in violation of the provisions of this Lease Agreement, as a result of which the Lessor's insurance company refuses to cover the Lessor's losses, the Lessee is responsible, who will willingly cover all incurred losses to the Lessor within 14 (fourteen) days from the moment of calculating the losses, even if the Lessee has reduced the amount of responsibility/deductible to EUR 0.00. The insurance does not release the Lessee from material responsibility for damages caused to the Car's interior, basic equipment and additional equipment, if they were caused by the Lessee's actual actions. In the event that the Lessee delays the return of the Car for more than 8 hours, without agreeing on it with the Lessor, or leaves it within the administrative territory of the Republic of Latvia (if no other area of use has been specified when concluding this Lease Agreement), the Lessor will consider the Car as stolen, defrauded or appropriated and will act in accordance with Clause 11 of this Lease Agreement, incl. will contact the law enforcement authorities.
The Lessee and/or its authorized person and/or its additional driver during the rental period, being involved in a road traffic accident, must respect the legal interests of the Lessor and its insurance company by performing the following actions: record the identification data of the vehicles involved in the road traffic accident; to record the names, surnames and addresses of the persons and eyewitnesses involved in the road traffic accident; not to accept your guilt and responsibility; not to leave the Car without taking care of its protection and safety; immediately report the traffic accident to the police and do not leave the scene of the traffic accident without coordination with the police; fill in the documents about the traffic accident and send them to the Lessor within 24 hours.
The Lessee undertakes to use the Car sparingly and economically only in accordance with the terms of this Lease Agreement, the Lessor's instructions and the technical characteristics of the Car, observing the utmost care and road traffic regulations, moving only within the borders of the administrative territories of the Republic of Latvia, if no other area of use has been specified when concluding this Lease Agreement. It is forbidden to use the car: under the influence of alcoholic beverages, narcotic or psychotropic substances, for commercial transport; transferring it to third parties for free or paid use; for driver training; in car racing, drifting and driving off officially marked roads; for towing or pushing other vehicles. The Lessor has the right, in case of any violation of the provisions of this Agreement by the Lessee, without separate notice, to unilaterally terminate the Lease Agreement and take possession of the Car, keeping the lease payments made.
At the time of receiving the car, if necessary, the Lessor will reserve a security deposit from the credit card of the Lessee or its authorized person, according to the class and model of the selected Car. The lessee or his authorized person must be the credit card holder. The Lessor will cancel the pre-authorization of the deposit reserved for the Lessee within 10 (ten) working days from the return of the Car to the Lessor, if the Lessee has fulfilled all the conditions of this Lease Agreement.
The Lessee undertakes immediately after the termination of the lease relationship, or at the request of the Lessor, to compensate the Lessor for all incurred losses, as well as contractual penalties in the following amount: if the return of the Car will be delayed for more than two hours, by making a payment in the amount of one day's rental fee; if the Car will be returned with an incomplete fuel tank, paying EUR 3.00 (three euros, 00 cents) for each missing liter of fuel and EUR 20.00 (twenty euros) for filling; if the Car will be returned with a dirty body, upon payment - EUR 30.00 (thirty euros); if the Car will be returned with a dirty interior, making a payment – 30.00 EUR (thirty euros), if the Car will be returned with a dirty interior that needs chemical cleaning, making a payment – 150.00 EUR (one hundred and fifty euros); if the keys to the car are lost during payment - EUR 500.00 (five hundred euros); if the vehicle's technical passport is lost during payment - EUR 200.00 (two hundred euros); if the Car will be returned with a smoky interior - EUR 200.00 (two hundred euros); for the administration of the applicable road traffic fine (including fines for unpaid paid parking) - from EUR 40.00 (forty euros); for the loss of the basic equipment of the Car - up to EUR 150.00 (one hundred and fifty euros) for each unit; for the loss of additional equipment of the car - up to EUR 150.00 (one hundred and fifty euros) for each unit. The Lessee undertakes to pay to the Lessor late payment interest at the rate of 1% (one percent) of the unpaid amount for each day of delay until the obligations are fully fulfilled for all damages, Contractual penalties and/or delay in compensation of the Rent.
If the Lessee violates the provisions of this Agreement, causing losses to the Lessor, the Lessor has the right to unilaterally withhold any downtime caused to the Lessee and payments for damages to the Car, in accordance with Clause 10 of this Agreement, without the Lessee's consent. If the Lessee, in accordance with this Agreement, has not made the payments binding on him in relation to the Lessor and third parties, the Lessor will pay all payments binding on the Lessee (including fines for violations in road traffic) from the security deposit paid by the Lessee. If the total amount of payments will exceed the amount of the security deposit paid by the Lessee, then the Lessor has the right to remove/deduct the remaining part of the payments from the bank credit card of the Lessee or his authorized person, or collect the fee from the Lessee through third parties, if the Lessee does not willingly pay damages, late interest and /or payment of other payments due to it in accordance with the procedure specified in this Agreement. The Lessee agrees that in case of non-payment of any payments arising from this Agreement in relation to the Lessor, the Lessor has the right to transfer the data of this Agreement and a copy of the Agreement to third parties for recovery activities, as well as to law enforcement authorities in the event that the Lessee has performed illegal activities with the Car. All expenses related to debt collection to the Lessor shall be paid by the Lessee. The Lessee has no right to transfer his rights arising from this Lease Agreement to anyone. The Lessor does not need the Lessee's consent to transfer its rights and obligations to third parties.
Changes to the provisions of this Lease Agreement shall be agreed upon by the Lessor and the Lessee in writing. All disputes, disagreements and claims arising from or affecting this contract, which have not been resolved between the Parties through negotiations, will be resolved in accordance with the laws of the Republic of Latvia in the court of the plaintiff's choice or in the Riga Independent Arbitration Court (Arbitration Register Reg. No. 40003759441), or in the Riga Civil Arbitration Court (Arbitration Register Reg. No. 40103222046), in accordance with the rules of procedure of this arbitration court, in the composition of one arbitrator, in a written process and with the condition that if the defendant does not submit a reference to the claim, it is considered that it recognizes the claim.
With his signature, the Lessee confirms that he has read all the terms of the Agreement, he understands the legal consequences of signing this Agreement, the information about the use of the Car is comprehensive and complete, the information about the payment procedure and the extent of responsibility is clear and understandable. By signing this Agreement, the Parties confirm that they are entitled to sign it and assume the rights and obligations contained therein.
This Lease Agreement has been drawn up and signed in 2 (two) copies on 2 (two) pages in the Latvian language. Both copies have the same legal force. One copy of the agreement is given to the Lessor, and the other to the Lessee. All important information arising from this Lease Agreement can be sent to the Lessee's specified residence or legal address and/or specified e-mail.
Choose the car rental period, pickup and drop-off location;
Select the car class and model;
Choose additional equipment or additional service, if necessary;
Choose whether you will book and pay for the car rental as an individual or a legal entity. Fill out the reservation form;
Choose a payment method;
After making the payment, PRIME AUTO will send you a booking confirmation as well as an invoice.
NB! The person in whose name the reservation is made MUST BE the person whose bank credit card was used to make the payment and who will be using the rental car. If you pay by bank transfer, the car will be considered reserved only after payment of the invoice, for which PRIME AUTO will send you a separate email.
On this website (www.primeauto.lv) the seller of the offered services PRIME AUTO, on the one hand, hereinafter referred to as the Seller, and the person who places the order, hereinafter referred to as the Buyer, on the other hand, conclude the following Agreement: The Seller undertakes to sell and deliver to the Buyer a service (car rental), according to the Buyer's order.
The buyer orders services through this website, indicating the type and quantity of services to be ordered (including additional equipment and additional services, if necessary). The Buyer has the option to pay for the service by using the payment tools embedded in the Internet store or by paying the corresponding invoice prepared by the seller and sent to the Buyer by e-mail. The invoice is prepared electronically and is valid without a signature. The seller ensures the delivery of services (car rental) according to the place and time chosen by the Buyer, which the Buyer has specified in the reservation system of the online store.
By entering the necessary information, when placing the service (car reservation) order, the Buyer confirms that he is familiar with and agrees that the data provided by him are used so that the Seller can accept the Buyer's order and deliver services in accordance with the legislative requirements of the Republic of Lithuania. By entering information, the Buyer agrees that notifications related to the processing of the Buyer's order will be sent to the specified e-mail address.
Assess the circumstances of the traffic accident and preserve the evidence: If possible, record the identification data of the vehicles involved in the road traffic accident, as well as the names, surnames and addresses of the persons involved and eyewitnesses. Do not assume your guilt and responsibility prematurely (it will be assessed by the competent authorities). Do not leave the scene of a traffic accident without contacting the State Police. Fill out the documents about the road traffic accident and send them to PRIME AUTO to [email protected] within 24 hours;
If a person has been injured in a road traffic accident: If possible, provide first aid to the injured person, but immediately contact the Emergency Medical Service by calling 113 or 112, and also call the traffic police by calling 110 or 112
Inform the responsible employee of PRIME AUTO by calling +371 23110404 and Follow the instructions of the responsible employee.
In the event that it is not possible to call the responsible employee and the rental car is not in running order, contact the insurance company's Customer Support Service as soon as possible to inform about the road traffic accident, receive instructions for further actions and report an insurance case.
The insured additional risk "Roadside assistance" is:
Unpredictable breakdown or damage of the vehicle, as a result of which the use of the vehicle is impossible or not permitted according to the road traffic regulations of the relevant country;
Sudden run out of fuel.
This service is provided by the insurance company. And which can be requested 24/7 when an insurance event occurs by calling the Customer Support Service.
Assess the circumstances of the traffic accident and preserve the evidence: If possible, record the identification data of the vehicles involved in the road traffic accident, as well as the names, surnames and addresses of the persons involved and eyewitnesses. Do not assume your guilt and responsibility prematurely (it will be assessed by the competent authorities). Do not leave the scene of a traffic accident without contacting the State Police. Fill out the documents about the road traffic accident and send them to PRIME AUTO to [email protected] within 24 hours;
If a person has been injured in a road traffic accident: If possible, provide first aid to the injured person, but immediately contact the Emergency Medical Service by calling 113 or 112, and also call the traffic police by calling 110 or 112
Inform the responsible employee of PRIME AUTO by calling +371 23110404 and Follow the instructions of the responsible employee.
In the event that it is not possible to call the responsible employee and the rental car is not in running order, contact the insurance company's Customer Support Service as soon as possible to inform about the road traffic accident, receive instructions for further actions and report an insurance case.
The car reservation can be canceled by filling out the Reservation cancellation application.
Cancellation policy:
"Prime Auto" is a premium class car and minibus rental company in Riga with a wide range of rental services for both individuals and companies.
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